- Step 1: Complete KYC Level 1 Verification
- Go to KYC Section:
- Submit Your NIN:
- Wait for Approval:
- Step 2: Access Your Wallet Address
- Initiate a Transaction:
- Choose Your Cryptocurrency:
- Get Your Address:
- Step 3: Use Your Wallet Address
- For Withdrawals:
- For Transactions:
- Troubleshooting Common Issues
- Address Not Displayed:
Getting your wallet address on ZendWallet is very easy once you’ve completed the necessary KYC verification. Here’s a step-by-step guide to help you through the process:
Step 1: Complete KYC Level 1 Verification #
- Log In:
- Action: Open ZendWallet and log in with your credentials.
- Visual Aid: [Screenshot of ZendWallet Login Page will be included]
- Action: Open ZendWallet and log in with your credentials.
Go to KYC Section: #
- Action: Navigate to the KYC verification section in your account settings.
- Visual Aid: [Screenshot of KYC Verification Section will be included]
Submit Your NIN: #
- Action: Enter your National Identification Number (NIN) and any other required details.
- Visual Aid: [Screenshot of NIN Submission Form will be included]
Wait for Approval: #
- Action: Your KYC verification must be approved before accessing your wallet address. You’ll get a notification once it’s done.
- Visual Aid: [Screenshot of KYC Approval Notification will be included]
Step 2: Access Your Wallet Address #
- Log In Again:
- Action: Once your KYC Level 1 is approved, log back into your ZendWallet account.
- Visual Aid: [Screenshot of ZendWallet Dashboard will be included]
Initiate a Transaction: #
- Action: Start a deposit or withdrawal process to get your wallet address.
- Visual Aid: [Screenshot of Deposit/Withdrawal Option will be included]
Choose Your Cryptocurrency: #
- Action: Select the cryptocurrency you want to manage (e.g., Bitcoin or Ethereum).
- Visual Aid: [Screenshot of Cryptocurrency Selection will be included]
Get Your Address: #
- Action: When you begin the transaction, ZendWallet will provide you with the wallet address for the selected cryptocurrency. Copy this address for your records.
- Visual Aid: [Screenshot of Wallet/Receive Address will be included]
Step 3: Use Your Wallet Address #
- For Deposits:
- Action: Use this wallet address to receive cryptocurrency deposits from other platforms or users.
- Visual Aid: [Screenshot of Deposit Instructions with Address will be included]
- Action: Use this wallet address to receive cryptocurrency deposits from other platforms or users.
For Withdrawals: #
- Action: Input this wallet address when withdrawing cryptocurrency to another wallet.
- Visual Aid: [Screenshot of Withdrawal Form with Address Field will be included]
For Transactions: #
- Action: Utilize the address to manage and transfer your cryptocurrency assets as needed.
- Visual Aid: [Screenshot of Transaction Management Page will be included]
Troubleshooting Common Issues #
- NIN Verification Failure:
- Scenario: Your NIN verification fails or is not accepted.
- Solution: Double-check that your NIN is accurate and matches ZendWallet’s format requirements. If problems persist, don’t hesitate to contact ZendWallet support for help.
- Visual Aid: [Screenshot of NIN Verification Error Message will be included]
Address Not Displayed: #
- Scenario: Your wallet address doesn’t appear after entering your NIN.
- Solution: Try refreshing the page or logging in again. Ensure that all steps have been completed correctly. If the issue continues, reach out to ZendWallet support for assistance.
- Visual Aid: [Screenshot of Missing Wallet Address Issue will be included]
By following these steps and using the visual aids provided, you should be able to easily get and manage your wallet address on ZendWallet.