Knowing how to log in to your ZendWallet account from the mobile app is simple and secure.
Accessing your account from the mobile app ensures you stay connected to your digital assets anytime, anywhere.
In this guide, we’ll walk you through the easy steps to log in using your mobile device so that you can access your account in just a few taps.
How to Log In Step-by-Step Guide #
Step 1. Download the App: Ensure you have the ZendWallet mobile app. You can download it from the App Store (iOS) or Google Play Store (Android).
Step 2. Install the App: Once downloaded, install the app on your device.
Step 3. Open the App: Click the ZendWallet icon on your mobile home screen to open the app.
Step 4. Navigate to Login: Upon opening the app, you will be taken directly to the login page.
Step 5. Enter Your Details: In the email field, enter the email address you used during registration, and in the password field, enter your password.
Step 6. Complete Login: Access your account by clicking the “Log In” button.
Step 7: Enter the OTP code: A one-time password (OTP) will be sent to your registered mobile number or email. Enter this code in the provided field to complete your login process securely.
Step 8. Access the Dashboard: Upon successful login, you will be directed to your mobile dashboard to manage your deposits, withdrawals, swaps and review your transaction history.
Troubleshooting Logging Issues on Mobile #
Forgot Password: If you forget your password, click the “Forgot Password” link. Follow the instructions to reset it via email.
Incorrect Email or Password: Double-check your entries. Ensure the Caps Lock is off and there are no typos. If the issue persists, try updating the app or reinstalling it.
Account Locked: If your account gets locked after multiple failed attempts, wait a few minutes before trying again, or contact ZendWallet support for assistance at [email protected].
Verification Email Not Received: Check your spam or junk folder if you don’t see the email. If needed, request a new verification email from the login page.
Overview
This guide helps you log into your ZendWallet account using the mobile app and provides steps to handle common issues. For more support, contact ZendWallet’s customer service at [email protected].
